Responsible Gaming
As Tamcasino.com, our aim is to keep the satisfaction of our users at the highest level and to ensure that they have an enjoyable time. Although the aim for most of our users is to have a pleasant time, this may deviate from the purpose of entertainment and turn into game addiction for some of our users. Protecting our users, who think that betting has become an addictive behavior, from such addictions is part of our understanding of social responsibility and our company purpose. Our Responsible Gaming page aims to provide information and support to our users with problematic gaming behavior so that they can manage this process. If you think that you are having a problem with playing games and that playing games is no longer fun, and/or you are worried about a family member/friend, you can contact our “Live Support” page or email info@tamcasino.com to get help regarding this situation. You can contact us via the mail address. It is a criminal offense for people under the age of 18 (minors) to play games/bets. In order to prevent access to our Tamcasino products and services by persons under the age of 18, we ask our users to provide accurate personal information during registration at Tamcasino. We recommend that you take the necessary precautions to prevent minors from accessing our services, do not play games in front of these individuals, and prevent them from accessing the vehicles through which you access our services. When we become aware that a customer is underage, the relevant account will be closed, all investments in the account will be refunded, and no winnings will be paid to any of our users under the age of 18 under any circumstances. If you suspect that someone under the age of 18 is playing a game with us, please contact us using any of the contact methods listed below. Additionally, you can get advice and support from the organizations listed below: Green Crescent: https://www.yesilay.org.tr/ Amatem Addiction Center: https://npistanbul.com/amatem /gaming-addiction Gambling Therapy: www.gamblingtherapy.org. You can follow our suggestions below to control your behavior regarding casino games and take precautions: TAMCASINO offers its users self-protection methods such as setting deposit limits, taking breaks for games and/or closing accounts. Setting a Deposit Limit Setting a limit for gaming and If you want to set a money limit for your deposit, you can do so by contacting our Customer Services unit via phone and/or Live Support, or in the "Deposit Limit" section under the "Limits" heading in the "My Account" section of the Tamcasino.com website. In this section; You can set your daily, weekly or monthly deposit limits and make changes to the limits you set. Taking a Break When you want to take a break from casino games, temporarily You can block your access to your account. You can take a break by entering a certain date range in the "Break" section under the "Limits" heading in the "My Account" section of Tamcasino.com website. If you temporarily close your account, you will not be able to log in to your account, deposit money and/or play games. During this period, we will remove your information from our marketing mailing lists and databases. You will not be able to reactivate your account until the Suspension/Self-Exclusion period ends. At the end of this period, if you want to use your Tamcasino account again, you can do so by forwarding your request to our customer service representative or by using the Pause section under the Limits heading in your Tamcasino account. Your account will be reactivated 24 hours after your request. Internet Filtering Applications You can install internet filtering software on your computer to prevent access to gaming sites. The websites we mentioned below will provide you with information about filtering software. https://www.titanhq.co https://www.twohat.com https://www.wavecrest.net As part of being a responsible gamer It may be helpful to remember the following: a.Betting and betting games should be a means of entertainment and not seen as a way to make money. Keep track of the time you spend playing games and place bets only when you have fun. b.Do not see betting as a source of income. Play games with money reserved for entertainment only. c.Do not re-bet to compensate for your betting losses. d. In order to keep track of the amount you play and keep it under control, set a betting amount for yourself (the amount you can afford to lose) as a limit and try to stick to the limits you have set. e. Before you start the game, determine the amount you will stop playing if you win and/or lose and try to stick to it. f.Never borrow money to play games. g.Do not bet while under the influence of alcohol or drugs and/or when you are not feeling well psychologically. h.Consider taking breaks using the break/self-exclusion feature.
